Frequently Asked Questions

ACADEMIC PROGRAM  DELIVERY 

What can I expect for program delivery for winter 2022?

To further protect our campus community, Sault College will be reducing its on-campus activity for the winter 2022 semester with student learning continuing with remote delivery where possible.

Sault Ste Mare Campus
Only those students requiring on-campus practical learning will be required and should be on campus. Course-specific information is available on Winter Program Delivery | Sault College.

triOS Toronto and Brampton Campuses

All class will be delivered remotely.

Brampton Campus: For questions pertaining to programs delivered in Brampton please reach out to Shamroz Masjidi Shamroz.Masjidi@trios.com or Sault College International International@saultcollege.ca.

Toronto Campus: For questions pertaining to programs delivered in Toronto please reach out to Atia Nusrat Atia.Nusrat@trios.com or Sault College International International@saultcollege.ca.

What will program delivery be for the Brampton and Toronto campuses for winter 2022?

All class will be delivered remotely.

Brampton Campus: For questions pertaining to programs delivered in Brampton please reach out to Shamroz Masjidi Shamroz.Masjidi@trios.com or Sault College International International@saultcollege.ca.

Toronto Campus: For questions pertaining to programs delivered in Toronto please reach out to Atia Nusrat Atia.Nusrat@trios.com or Sault College International International@saultcollege.ca.


All students require a laptop computer in order to successfully complete their studies.  For more information regarding computer requirements, please visit: https://www3.saultcollege.ca/NET/Content/TechnologyStandards.aspx

Who can I contact at the Brampton and Toronto campus for more information?

Brampton Campus: For questions pertaining to programs delivered in Brampton please reach out to Shamroz Masjidi Shamroz.Masjidi@trios.com or Sault College International International@saultcollege.ca.

Toronto Campus: For questions pertaining to programs delivered in Toronto please reach out to Atia Nusrat Atia.Nusrat@trios.com or Sault College International International@saultcollege.ca.

 

How can I access my timetable?

Timetables will be available via the MySaultCollege student portal for students studying in Sault Ste. Marie. Students studying in Brampton and Toronto can access their timetable on the triOS Student Web.  Toronto and Brampton students will receive an email with access to the triOS Student Web before the start of classes

When is the first day of classes?

The first day of classes is Monday, January 10, 2022 for all students on the Sault Ste. Marie, Brampton and Toronto campuses. 

When is student orientation?

For the Sault Ste. Marie campus, orientation for students beginning their studies in January 2022 will take place Friday, January 7. International student orientation for the Sault Ste. Marie campus will take place Thursday, January 6 and Friday, January 7. Information on orientation will be sent to student email addresses and will also be posted on the student portal.

 For Brampton and Toronto campuses, mandatory orientation sessions will be held on Thursday,  January 6, and Friday, January 7, 2022.  Students will receive an email from the triOS college team in Brampton and Toronto with instructions for attending the orientation sessions.  Students are required to attend both sessions.  

I am concerned about some or all of my program being offered remotely. Won’t this change the quality of the education?

We understand your concerns. While the delivery method of your program may change, our programs continue to be held to the same quality standards and the curriculum and learning outcomes remain consistent with our commitment to you. Through our remote delivery model, you can expect your faculty to be available to you in real time during the regularly scheduled class times as per the program timetable.

If my program is offered in a format other than strictly face-to-face, will I receive a reduction in my tuition?

While the delivery method of your program may change, our programs continue to be held to the same quality standards and the curriculum and learning outcomes remain consistent with our commitment to you. For this reason, there is no tuition reduction.

If my program starts remotely, will it ever move to on campus?

Program delivery will remain the same for the entirety of the winter 2022 semester.

Starting in May 2022, many programs are planned to return to campus.  Students should be prepared for in-class on-campus learning starting in May 2022

What technology and software will I need to attend classes remotely?

Students are required to have their own computer/laptop and an internet connection that enables remote learning at Sault College. The minimum recommended device and internet standards are posted on the Winter Program Delivery | Sault College and on the student portal.

Will field placements continue?

At this time, field placements will continue as planned.

 
VACCINATION 

What is Sault College’s vaccination policy?

Sault College  has a vaccination policy to help keep our campuses  and properties safe for staff and students. Those accessing campus/properties must satisfy one of the following requirements:

1. be fully vaccinated against COVID-19 

“Fully vaccinated” means having received (a) the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines, one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or three doses of a COVID-19 vaccine not authorized by Health Canada and (b) having received a final dose of the COVID-19 vaccine at least 14 days ago.

OR

2. Granted an accommodation for an approved exemption (ex. medical exemption)

  • those with accommodation must provide a negative rapid antigen test result taken within 72 hours of accessing campus/properties
How  do I provide proof of vaccination?

Proof of COVID-19   vaccination must be updated to the Sault Safe App.  The app can be downloaded through the following:

Sault Safe for iPhone 
Sault Safe for Android

What  does it mean to be fully vaccinated?

“Fully vaccinated” means having received (a) the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines, one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or three doses of a COVID-19 vaccine not authorized by Health Canada and (b) having received a final dose of the COVID-19 vaccine at least 14 days ago.

What happens if I am partially vaccinated or not yet vaccinated?

Any individuals without an exemption who are not fully vaccinated are not permitted onto campus/properties. 

Can I provide a negative rapid test to access campus/properties if I am not vaccinated?

No, you must be fully vaccinated to access campus/properties. Rapid tests will only be accepted for those individuals with an approved exemption.

I have an approved exemption. What are the requirements to access campus/properties?

Those with an approved exemption accessing campus/properties must provide negative test results within 72 of accessing campus/properties. Those with exemptions will be responsible for arranging and obtaining their own tests.  

What vaccinations will be accepted at Sault College?

All vaccines must either be approved by Health Canada and/or the World Health Organization (WHO). “Fully vaccinated” means having received (a) the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines, one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or three doses of a COVID-19 vaccine not authorized by Health Canada and (b) having received a final dose of the COVID-19 vaccine at least 14 days ago.

Will I get reimbursed for rapid antigen testing if I have an exemption?

Those with exemptions will be responsible for arranging and obtaining their own tests.  

Where can I get the Sault Safe app?

The app can be downloaded through the following:
Sault Safe for iPhone 
Sault Safe for Android 

What if I cannot use the Sault Safe app?

Staff and students who do have access to a mobile phone can complete the application through the a web browser, print off a copy of the approved badge to present to security when accessing the College.

What happens after I submit my proof of vaccination?

Once your proof of vaccination has been submitted and is under review, you will have a yellow QR code on the “View Application Status”. Once approved, you will have a green QR Code.

How long does it take for my proof of vaccination to be approved?

Our team is working diligently to review and approve proof of vaccination. Approval may take several days.

Will the College be storing my personal information?

The app is designed to ensure that health information submitted to the College is secure and confidential. Only Occupational Health and Safety sees the vaccination proof and it is then immediately deleted.  You will know it has been deleted once you receive the green QR Code on your app. 

We want to assure staff and students that personal health information will not be stored. Once proof of vaccination has been submitted, reviewed and approved, the system automatically removes it from the app and you get a green QR Code.

Where can I get my vaccination receipts?

Official vaccination receipts can be downloaded from Ontario’s Vaccination webpage, which can then be uploaded to the Sault Safe app.

What else can I do with the app?

In addition to proof of vaccination, the app has many great features, including:

  • campus maps
  • friend walk
  • report security issues or tips emergency contacts
  • resources for help
Where can I access the College-approved education session?

The College-approved education session is mandatory for staff who are not fully vaccinated. The training is available through the following link: COVID 19 Education Session.

I received a vaccination that is not approved by the World Health Organization. What are my options?

“Fully vaccinated” means having received (a) the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines, one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or three doses of a COVID-19 vaccine not authorized by Health Canada and (b) having received a final dose of the COVID-19 vaccine at least 14 days ago.    We recommend you contact Algoma Public Health for further guidance. 

I will be living in residence, do I need to be compliant with this policy?

Yes, you will need to satisfy one of the requirements of this policy to live in residence.

I am a varsity athlete. How does this policy impact me?

All athletes must be fully vaccinated to participate in any college sport.

How do I request an accommodation?

Students requesting an accommodation should email Matt Trainor at matt.trainor@saultcollege.ca

What will happen if I choose not to comply with this policy?

It is your choice as to whether you wish to be vaccinated, however the vaccination policy does apply to all employees, students, contractors, volunteers, and visitors wishing to access the college. Further it is mandated by the Ontario Government. Should you choose not to be vaccinated and if you do not have an approved exemption you will not be allowed to access any college facilities.

Does this policy only apply if I am going to be inside of College properties? 

No, this policy applies to those individuals in all areas (indoors and outdoors) of Sault College campus/properties.

How can I find a record of my vaccination?

You can view and print your own vaccine receipts on demand at: https://covid19.ontariohealth.ca/

To log in, individuals will need:

  • a green photo health (OHIP) card (you will need numbers from both the front and back of the card, expired cards will be accepted)
  • date of birth
  •  postal code

If you have a red and white health card, call the Provincial Vaccine Booking Line at 1- 833-943-3900. The call centre agent can email you a copy of your receipt.


HEALTH AND SAFETY   AND ACCESS
 

Who can access the College?

Only those staff who are facilitating and supporting student learning on campus or providing an essential service are expected and required to access campus/College properties. 

Only those students requiring on-campus practical learning will be required and should be on campus.

All class will be delivered remotely.  

The College will not be open to the general public.

Are there any requirements  to  access campus? 

If you are accessing campus, you must   satisfy   Sault College's vaccination requirement. 

Also,   COVID-19 training must be completed prior to entering Sault Ste. Marie campus/College properties for staff and students. This is required regardless if you completed training last year, this training must be re-taken.

ALL STAFF AND STUDENTS: Sault College COVID-19 Policies and Procedures

STUDENTS ONLY:  Novel Coronavirus (COVID-19): Student Informed Consent

For students studying in Brampton and Toronto, COVID awareness training will be covered during the online orientation sessions, and will also be available in Brightspace which can be accessed, with student login information here:   https://gateway.trios.com/sault-student/index.html.

What type of screening questions are   required to access the College?

Prior to accessing campus/properties, we are now requiring staff and students to complete the provincial self-assessment tool to ensure proper isolation guidelines are followed, if applicable. Staff and students are required to abide by the guidance provided at the end of the screening tool. This self-assessment tool has replaced the College’s previous screening questions.

By swiping your student/staff card and entering campus/property, you are attesting to have completed the self-assessment and that you have not been advised to self-isolate and are compliant with the guidance provided upon completion.

Where can I get  a student card?

Student cards can be obtained in the Athletics office beginning Monday, January 3, 2022.   They can be  obtained Monday-Friday 8:30 a.m.- 4:30 p.m.

What do I do if I am feeling ill and am supposed to be on campus?

If you are feeling ill, do not attend campus. 

What entrance should we be using?

At this time, access to campus is restricted to the main F Wing door (Health and Wellness entrance).

What do I need to access the College?

You will need to scan your student card when entering the College

If I have to attend campus, what precautions are being taken to ensure the safety of students?

The health and safety of our students and staff is our top priority and is at the forefront of our decision making. Sault College will be implementing a number of safety measures including but not limited to: enhanced cleaning and sanitizing protocols, use of personal protective equipment,   physical distancing where required, utilizing technologies to minimize manual operations, creating new safer spaces for classrooms, and reviewing our HVAC systems to provide great air quality. The College will also continue to follow directions and guidelines by government and public health agencies to ensure the safety of all. For the health and safety of all, students and staff attending campus will be trained in protocols relative to COVID-19.

How do I access the COVID awareness training?

COVID-19 training must be completed prior to entering Sault Ste. Marie campus/College properties for staff and students. This is required regardless if you completed training last year, this training must be re-taken.

ALL STAFF AND STUDENTS: Sault College COVID-19 Policies and Procedures

STUDENTS ONLY:  Novel Coronavirus (COVID-19): Student Informed Consent

For students studying in Brampton and Toronto, COVID awareness training will be covered during the online orientation sessions, and will also be available in Brightspace which can be accessed, with student login information here:   https://gateway.trios.com/sault-student/index.html.

Do I need to wear a mask/face covering?

Effective Wednesday, January 19, 2022, any individual attending the Sault College campus/properties must wear a medical grade, three ply mask, at minimum. Cloth masks will no longer be permitted. To facilitate the transition from cloth masks, approved masks will be available at Security for those who require one. Masks are required upon entrance to the College, in all reception areas, in classrooms, while in transit through campus buildings, and in all common spaces.

What if I cannot wear a mask/face covering due to a medical condition?

If you have a medical condition that prevents you from wearing a mask, please contact Student Services at   studentsupport@saultcollege.ca  before coming to campus.

Where is physical distancing required?

Physical   distancing is required in all locations except in classrooms and labs    during    faculty    led    sessions that have been    scheduled    by    the    College    and    appear    on    a    student's    timetable.   

Has the College done a deep clean?

Yes.

Has the HVAC system been cleaned?

All the filters have been changed in the system and we have increased fresh intake by having the fans work on continuous intake as opposed to on-demand activation.

Are Designated Smoking Areas closed?

Yes,  all Designated Smoking Areas are closed.


STUDENT SERVICES

Will the Student Financial Assistance Office, Financial Services and Registrar’s Office be open?

These offices will be working remotely at this time. The preferred method of communication is as follows:

Financial Services   financialservices@saultcollege.ca

Registrar’s Office     registrar@saultcollege.ca

International Admissions   international.admissions@saultcollege.ca

Student Financial Assistance Office   student.financial.assistance@saultcollege.ca

What student services are available for students?

Counselling and Accessibility Services appointments will  be delivered remotely. The I.M. Well App and other free web/phone/text supports are available for students as well. For more information, contact studentsupport@saultcollege.ca.  Our friendly staff are available to assist you  remotely.

Testing Centre services will continue to be delivered remotely and in person, including entrance, challenge exams, apprentice exemptions tests and support for students requiring accommodations. Out of Class Testing will be available within the Testing Centre with capacity limits in place. All tests are required to be booked in advance to maintain capacity limits.  For more information, contact Accessibility.testing@saultcollege.ca  or   testing@saultcollege.ca. The   Testing Centre (E1101) will be available Monday – Friday 8:30 a.m. –  4:30 p.m.

The Student Support Centre will be available remotely   Monday – Friday 8:30 a.m. –  4:30 p.m.   and can be contacted at studentsupport@saultcollege.ca

The Student Job Centre team will be available  remotely to support student employment enquiries.  Email at studentjobcentre@saultcollege.ca.

The Student Success team will continue to be available remotely. To contact this team email Success@saultcollege.ca.

Brampton campus students can contact: Montana.Brown@trios.com

Toronto campus students can contact: Yuri.Aikawa@trios.com

I am a student who had an IEP in highschool and received accommodations for in- class learning and/or testing. How do I access these services remotely?

Students with disabilities will need to make an appointment with one of our Counsellors to set up their accommodations. Please contact  studentsupport@saultcollege.ca or visit E1101 to set up an appointment as soon as possible. It is important that students with disabilities use the accommodations that they need to ensure their academic success, particularly while we navigate this new learning environment.

I am returning to school after many years. Is there any assistance that I can access to help me be better prepared for success?

You are not alone! Please contact  studentsupport@saultcollege.ca or visit E1101 for assistance.

Will the library be open and peer tutoring available?

Online resources: the library will be available via Teams, email (library@saultcollege.ca ) and our chat service on our website.  We have over 90 online academic database for your studies that are available remotely.  You will receive an email with your ID (your student #) and PIN to access our online resources off campus (this can be in your hometown, another country or down the street from the college.  More information can be found through these links:

Library website: www.saultcollegelibrary.ca

Online Learning & Videos on How to Use the Library: https://saultcollegelibrary.ca/OnlineLearning

The Library is being completely renovated as we continuously improve our services for students, please check out our renovation page.  Our team is able to provide access to our physical collection through our library material pickup service. These services are only available to Sault College faculty, students and staff members. The library staff will be available for material pick up Tuesdays and Thursdays between 10 a.m. – 2 p.m. and will require a pick-up appointment.  Please note this time may have to be adjusted due to the construction/renovation but we will inform you ahead of time.

To make an appointment simply email library@saultcollege.ca  and provide the following information:

Date (Tuesday or Thursday) Time (between 10 a.m. – 2 p.m.) at 15 minute intervals. i.e.: 10 a.m., 10:15 a.m. etc. Please note: due to social distancing requirements we may not be able to accommodate the exact time requested but will do our best to provide a time as close to your requested time as possible. Should this occur we will contact you via email with a re-assigned time. Book title, author and catalogue #  Your name and student card #

When using the Library material Pickup Service, as part of Sault College Health and Safety procedures, you will be required to wear a mask at all times, maintain physical distancing, and follow all instructions and on-site signage. Please note: access to services such as the library could change without notice due to orders from Algoma Public Health.

 The library will need a days’ notice to process the request.  Please be sure to have your request in no later than 8 p.m. the night before.

At your confirmed date and time please visit the library book drop window (located in the H wing just to the right of the library doors) and present your student or staff card to library staff.  Once we have confirmed the correct individual is picking up the material, we will pass the book to you through the drop box.  Please return all material to the new drop box inside the F Wing (An appointment is not needed to drop off material and can be dropped off anytime the College is open.) 

Due to construction students and faculty are not allowed in the library.

Is Peer Tutoring available?

Peer tutoring group drop-in sessions and one-on-one/small group tutoring will continue to be offered through MS Teams. For more information, visit www.saultcollegelibrary.ca  or contact peer.tutoring@saultcollege.ca.

Brampton campus students can contact:  Shamroz.Masjidi@trios.com

Toronto campus students can contact:  Atia.Nusrat@trios.com

What mental health resources are available?

Counselling and Accessibility Services appointments will to be delivered remotely. The I.M. Well App and other free web/phone/text supports are available for students as well. For more information, contact studentsupport@saultcollege.ca.

Other community resources include:

Sault Area Hospital Crisis Services: 705-759-3398 or 1-800-721-0077

Mobile Crisis Response: 705-759-1230

Sault Ste. Marie Police Services: 9-1-1

GOOD2TALK Post-Secondary Student Helpline: 1-866-925-5454

Regional Warm Line: 1-866-856-9276

First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310

How can students get their textbooks?

For your convenience, students can order textbooks online through Follett by visiting   https://www.bkstr.com/saultstore/shop/textbooks-and-course-materials. Orders can be picked up curbside or delivered to the student’s residence for a flat rate. Please note that the flat rate shipping only applies to deliveries within Canada. International shipping will be quoted to the students, for confirmation, before the order is processed. Sponsor students can also order online.

Is the fitness Centre open?

The fitness centre is open to staff and students only with reduced capacity limits. currently closed.  For additional information, including health and safety protocols, visit the Cougars website.

Is the cafeteria open?

The cafeteria is open  Monday-Friday from 8 a.m. - 2 p.m. Seating is available with capacity and seating limits.

Is the Health Centre open?

The campus Physician will be available for virtual appointments. Students requesting a virtual appointment should contact Anne Erechook at Anne.Erechook@saultcollege.ca. Remote services will be delivered through tele-health (https://dialadoc.ca). International students can access remotely via Guard Me Insurance.

Will food services be available?

The cafeteria will be open for take-out only beginning Monday, January 10, 2022. It will be open Monday-Friday from 8 a.m. - 2 p.m.

Are computer labs open?

Computer labs are open for use.

How will services be delivered through the Sault College Students' Union?

Effective December 17th until further notice, SCSU will offer a mix of remote and face to face delivery of services.  Staff will be available from 8:30am to 4:30pm.    Primary means of communication is email. Staff can be reached as per below contact information or via email at   SCSUInfo@saultcollege.ca

For updates please visit: https://www.facebook.com/SCstudentsunion/www.instagram.com/myscsuwww.myscsu.ca

SCSU Contact Information:

SCSU President - Ahmad Alkosani – Ahmad.Alkosani@saultcollege.ca – Phone 705-989-8260

Executive Director - Sue Pedace Misasi – Sue.Misasi@saultcollege.ca – Phone 705-987-0850

Program Manager – Jamie Rogers – Jamie.Rogers@saultcollege.ca – Phone 705-943-1161

Office Assistant - Tiffany Agliani – Tiffany-Jo.Agliani@saultcollege.ca  – Phone 705-542-3758

Food Bank Services Co-Ordinator – Anna Stevens - Anna.LittleStevens@saultcollege.ca

VP Campus Connections – Virat Katwal – Virat.Katwal@saultcollege.ca

VP Student Life – Roshan Katwal – Roshan.Katwal@saultcollege.ca

ISU President – Jerrell Bighead – Jerrell.Bighead@saultcollege.ca

SCSU Services:

Student Advocacy – Contact: SCSU President

SCSU represents and advocates for students’ rights. We are here to provide guidance through academic and sanction appeals. Please email SCSU President to set up a remote appointment.

Emergency Student Food Bank – Contact: Food Bank Services Co-Ordinator

The SCSU Food Bank is open Wednesday and Fridays from 11am to 2pm and is located inside Odeno. Students must bring reusable bags and student card.

Events and Awareness Weeks – Contact: Program Manager

Student events and awareness weeks will be delivered remotely.

Health and Dental Plan – Contact: Executive Director

SCSU Health and Dental Plan offers affordable health, dental, vision, and travel coverage. The plan is in effect from September 1 to August 31 of the following year. All full-time domestic fee-paying students are automatically covered. Please visit: www.studentcare.ca for further details or email contact above.

Student Handbooks (Agendas) – Contact: Program Manager

Student Handbooks are free to Sault College students. Keep an eye on SCSU social media to find out how you may get your handbook or email above contact.

Chapters and Clubs – Contact: Program Manager or Office Assistant

A Chapter is a group of students within the same academic program. A Club is a group of students who share the same interests. To find out how to initiate a Chapter or Club please go to SCSU website or email contact above.

Volunteer Opportunities – Contact: Program Manager

Students may sign up for volunteer opportunities (on-campus, local and community opportunities) at www.myscsu.ca/volunteer.

Grad Photos and Flowers – Contact: Program Manager

SCSU works with Studio Nostalgia to provide students with Graduation photos. Please visit https://mygradphotossault.com or email contact above.

Used Book Sales – Contact: Program Manager

SCSU receives donation of books and other items and in return sells it to students at a great discount. Please visit   http://www.myscsu.ca/buy.html

Sault Transit Bus Pass – Contact: Office Assistant

Semester Bus Passes (valid for 124 days) sold in office F1200 for $194 (includes $4 service fee).   NO CASH accepted.

SCSU services currently suspended until further notice:

Equipment Loan-Out – Contact: Office Assistant

Student Work-Stations – Contact: Office Assistant

The Breakfast Program – Contact: Executive Director

Odeno Pub – Contact: Executive Director

Discounted Photocopying – Contact: Office Assistant

Bulletin Boards Postings (Posters) – Contact: Office Assistant

Student Employment Opportunities – Contact: Executive Director

The Lounge – Contact: Office Assistant

Volunteer Opportunities – Contact: Program Manager