Cultural Competence for Health Care Professional

Cultural competence is an integral part of providing quality, patient and family-centered care.  Cultural competence and culturally effective care are also critical for improving health outcomes, patient safety and patient satisfaction. Health care professionals in Canada need knowledge and skills to deliver culturally competent and culturally appropriate care in today`s multicultural society. This course examines concepts related to cultural competency, diversity, the nature of organizational culture, transcultural caring and change in Canadian health care organizations and systems.