Patient and Family Centered Care

Patient and Family Centered Care - HCL101

Patient and Family-Centered Care (PFCC) is an approach to the planning, delivery and evaluation of health care based on mutually beneficial partnerships among patients, families and health care professionals. These partnerships occur at the clinical, program, organizational and policy levels to assure the quality and safety of health care delivery. This course focuses on effective leadership strategies to advance the practice of patient and family-centered care within health care organizations.