Administrative Office Procedures

Administrative Office Procedures - OAD114

This course introduces students to the administrative profession, basic office procedures, and office technology. The global economy requires administrative professionals to have knowledge of broad business practices and a diverse skill set. Some topics to be covered include human resource functions, project management, organizational structure, handling incoming and outgoing mail, management and leadership concepts, making critical business decisions, soft skills, time management and prioritizing, and interpersonal skills.