Business Analysis Competencies and Techniques

This course introduces students to the skills and instruments used in analysis/informatics. Learners will learn how to manage working groups in traditional face to face and online formats using typical methods of communication within an organization. By working in groups, students will learn about the development of successful teams and how to optimize different communication styles. They will develop an understanding in how to deal with colleagues and stakeholders in difficult situations through the use of critical and creative thinking. Throughout this course, students will develop techniques, tools, and documents they will be able to utilize as they progress through this program.